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Frequently Asked Questions (FAQ) – Nagaland.me

About Nagaland.me

Q: What is Nagaland.me?
A: Nagaland.me is a trusted local guide and service marketplace for Nagaland. We connect travelers with verified Nagas who act as independent guides or service providers. We also work with local businesses offering essentials such as cars, tents, food, and logistics.
Q: Does Nagaland.me itself provide guide services?
A: No. We only provide the platform and secure payment system. Guides and service providers work independently, and customers choose directly from their profiles.

For Guides (Creators)

Q: Who can apply to become a guide?
A: Any Naga can apply. Foreigners and outsiders are not allowed. Only local Nagas with proper verification can join as guides.
Q: What is required to get a verified guide profile?
A: To become an official verified guide with a ✅ tick mark, you must:
• Complete your profile with full details (skills, languages, services, pricing).
• Submit your Aadhaar card.
• Submit a No Objection Certificate (NOC) from your village or colony chairman.
• Pay a one-time lifetime registration fee of ₹100.
Q: Do guides work for Nagaland.me?
A: No. Guides are independent. They set their own prices, negotiate with customers, and deliver services directly. Nagaland.me only manages verification, payment security, and dispute resolution.
Q: How do guides get paid?
A: Customers pay Nagaland.me directly. After the guide completes the work and the customer is satisfied, Nagaland.me releases the payment to the guide. This ensures no fraud or scams.

For Customers (Travelers & Visitors)

Q: How do I find a guide on Nagaland.me?
A: You can browse through verified guide profiles, view their skills, pricing, reviews, and choose the guide that best fits your needs.
Q: Can I negotiate pricing with a guide?
A: Yes. Each guide displays a base price on their profile, but you may negotiate depending on your requirements.
Q: How do I make payments?
A: All payments must be made through Nagaland.me only. Never pay a guide directly. If any guide asks for direct payment through chat or other means, report it to us immediately.
Q: When is my payment released?
A: Your payment is released to the guide only after you confirm that the work is completed to your satisfaction. If there is a dispute, Nagaland.me will investigate, and our decision will be final.
Q: Is Nagaland.me responsible for arranging guides?
A: No. Customers themselves browse and choose the guides they prefer. We only verify guides, provide the platform, and handle secure payments.

For Businesses & Service Providers

Q: Can local businesses also work with Nagaland.me?
A: Yes. Local businesses providing essentials like cars, tents, food, and logistics can apply to partner with us. These services will be showcased to customers looking for reliable suppliers.
Q: How does it work for businesses?
A: Businesses submit their application and details. Once approved, we connect them with customers who need their services. Customers then directly purchase through Nagaland.me’s secure system.

Safety & Dispute Policy

Q: How do you prevent scams?
A: Payments are always processed through Nagaland.me, not directly to guides. We release funds only after customer satisfaction is confirmed.
Q: What if there is a dispute between a customer and a guide?
A: Nagaland.me reviews the case and makes the final decision. Our judgment is binding and cannot be challenged by either side.
Q: Can I report suspicious activity?
A: Yes. Customers and guides can immediately report any misconduct or suspicious request using the “Report” button or via our Contact page.

Support

Q: How can I contact Nagaland.me?
A: You can reach us through our Contact page, email, or official social media channels. We usually reply within 24–48 hours.
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